1. Mandatory Arbitration
These Terms & Conditions contain a mandatory arbitration provision, as detailed below, that requires you to arbitrate, individually, all disputes or claims you may have with us, our parent, related parties, advertiser clients and marketing partners (collectively, “Marketing Partners”) who are third-party beneficiaries of the mandatory arbitration provision. Thus, for example, if you provide prior express written consent to be contacted via telemarketing or SMS/text messaging, any claims that you may have regarding any telemarketing or SMS/text messages that you receive are subject to the mandatory arbitration provision. The mandatory arbitration provision also waives your right to participate in a class action or multi-party arbitration. There are two narrow exceptions to the mandatory arbitration provision: (1) you may opt-out by providing written notice of your decision to do so within thirty (30) days of the date that you first register on a RZU Website; and (2) you may opt-out by filing a claim in Small Claims court provided the requirements described below are met.
2. How the Site Works
We comb the Internet for links to sites that offer the Free Survey Links and provide the Free Survey Links to our users. We also display offers for income-earning opportunities (“Earning Opportunities”) such as becoming a call car driver, to qualified users. Not all users will qualify for each survey or for every Earning Opportunity. We may not display a survey offer or an Earning Opportunity to a user if we believe they don’t qualify for the offer or Earning Opportunity.
We may also display ads and other promotions for various goods or services offered by our marketing partners.
To qualify to get access to the Free Survey Links, Earning Opportunities and other promotions, you will need to enter a valid e-mail address and other identifying information (name, address, etc.) and respond to a series of survey questions in the “Qualifying Survey.” At the end of the Qualifying Survey, you will need to agree to be contacted by our marketing partners, typically via email. We also ask you to consent to be called and/or texted by certain named marketing partners. You do not need to consent to be called or texted to purchase the advertised item or to gain access to the Free Survey Links or to be displayed an Earning Opportunity. We may then display third-party ads and offers; you have no obligation to purchase or respond to any of the advertised offers. We will then display Free Survey Links and Earning Opportunities to qualified users. If you click on a particular link, you will be directed to a website operated by the provider of the Free Survey or Earning Opportunity. Follow the instructions on that website. The available surveys and Earning Opportunities may change from time to time so please stop back and see what’s available.
3. No Representations or Warranties
The Free Survey Links, Earning Opportunities and other information, samples and services provided on the Site and the content, information, documents, graphics and images displayed on that Site are provided by us and our Marketing Partners, Providers and other third parties and could include inaccuracies, typographical errors or other errors. We make no commitment to update or correct any errors on the Site.
You also understand and agree that the Site may, at times, be inaccessible or inoperable for any reason, including: (a) equipment or communications malfunctions; (b) periodic maintenance, repairs or administrative reviews which we may undertake from time-to-time; or (c) causes beyond our control or which are not foreseeable by us. We will not be responsible or liable in any way to you or anyone else due to or as a result of any such inaccessibility or inoperability.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS & CONDITIONS AND OR ON THE SITE, NEITHER WE NOR ANY OF OUR MARKETING PARTNERS NOR PROVIDERS MAKE ANY SPECIFIC PROMISES ABOUT THE SITE, THE FREE SURVEY LINKS, A USER’S ABILITY TO GET COMPENSATED, QUALIFY FOR AN EARNING OPPORTUNITY AND THE AMOUNT THEREOF OR ANY OTHER GOODS OR SERVICES PROVIDED OR OFFERED ON THE SITE.WE PROVIDE THE SITE AND OTHER SERVICES “AS IS” AND “AS AVAILABLE.”
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
The Site is intended for use by United States residents who are at least 18 years of age. We do not represent that all content, materials and services on the Site are appropriate or available for use in geographic locations outside the United States, and accessing the Site from certain locations may be illegal and prohibited. You agree not to access the Site or any content, materials and services on the Site where prohibited by law. We are not responsible for your compliance with local laws or other applicable laws.
You are solely responsible for providing and maintaining all hardware, software, electrical and other physical requirements for your use of the Site, including telecommunications and internet access connections and links, web browsers or other equipment, compatibility, and all other programs or services required to access and use the Site.
7. Proprietary Rights
The Site including the Free Survey Links and Earning Opportunities are made available for your personal, non-commercial use only and you agree not to copy, duplicate, display, transmit, distribute, modify, reverse engineer or prepare derivative works of all or any portion of the Site for any purpose. Portions of the Site are proprietary to us and are protected by intellectual property laws and treaties, including copyright, trademark, service mark, trade secret and/or patent laws and we reserve all of our rights. Some of the services and content on the Site are provided by third parties and is proprietary to these third parties.
The names of companies and products that we do not own and that are mentioned on the Site may be the trademarks of their respective owners. Any use of the protected services and/or content belonging to us or third parties without the express written permission of the owner thereof is strictly prohibited.
You may not use the Site to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales. You may not take the search results and reformat and display them, or mirror the Site home page or search results pages on your website.
8. Site Links and Third-Party Sites
The Site contains the Free Survey Links, links to Earning Opportunities and other links to third-party websites which are independent of the Site. We make no representation or warranty as to the accuracy, value, integrity, completeness or authenticity of the information or opinions contained in the Free Survey Links and links to Earning Opportunities and any other linked website. We do not endorse any website contained within the Free Survey Links or any other linked website, or the surveys offered therein, the Earning Opportunities or products or services described therein and are not responsible for and disclaim all liability for these third-party websites. You should review the terms and conditions and privacy policies applicable to these third-party websites.
Furthermore, these links may lead to websites or links that contain offensive and objectionable content or which may contain dangerous computer viruses. You assume, and we hereby disclaim, all responsibility for any of the content on these websites or for any damage sustained by users of these websites.
9. Fraudulent Activity Policy
We strictly prohibit user fraud and abuse relating to access to and use of the Site. In accessing the Site, a survey or any other activities, products or services offered by or through a Site, you represent and warrant that: (a) all information you supply is complete and accurate, (b)you are not acting in violation of any applicable laws, rule or regulations or of these Terms & Conditions, and (c) you will not circumvent or attempt to circumvent any provision these Terms & Conditions or any security feature on the Site or engage in any activity that interrupts or attempts to interrupt the Site’s operation. We may take action, including disabling a user’s account, if we deem that a user is exhibiting unusual patterns of behavior and/or randomly and/or excessively clicking on a link or links after performing a search.
10. Choice of Law
You agree that these Terms & Conditions constitute the agreement between you and us and shall be construed and governed in accordance with the laws of the State of New York, regardless of the conflicts of law provisions of the jurisdiction where you live or in any other jurisdiction.
11. Arbitration/Dispute Resolution
You agree to arbitrate any and all claims arising out of or related to the Agreement. If you have a dispute concerning any aspect of the Agreement, including without limitation, your participation in a Promotion, entitlement to an Incentive or a telemarketing call or SMS/text message that you received from us or a Marketing Partner, you should first contact customer support on the RZU Website or complete a customer support ticket. We will attempt to resolve the matter to your satisfaction within thirty (30) days of our receipt of a customer support ticket.
An AAA arbitrator will have exclusive authority to resolve any dispute or claims that you may have with us—and our Marketing Partners who are third-party beneficiaries of the mandatory arbitration provision—arising out of or related to the Agreement. Matters subject to mandatory arbitration include, without limitation, whether this Arbitration/Dispute Resolution provision applies to your particular claim or dispute, and any claim that all or any part of the Agreement, including this provision, are/is unenforceable. If the claim is against us, you will need our mailing address to file online.
Either party may submit the dispute for resolution by arbitration at a location reasonably convenient to both parties. If either party files for arbitration, it will be conducted in accordance with the then current AAA Consumer Arbitration Rules.
If you proceed to arbitration against us, you will pay all AAA filing fees and we will pay for all administration and arbitrator fees unless the arbitrator determines that your claim is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). For claims brought by you of Ten Thousand Dollars ($10,000.00) or less, you can choose whether the arbitration proceeds in person, by telephone or based only on submissions. The arbitrator may award any form of individual or equitable relief, including injunctive relief. Any award will be final and conclusive to the parties and may be entered in any court of competent jurisdiction. If you initiate arbitration against us and the arbitrator awards you relief that is greater than our final written settlement offer made before an arbitrator was selected, then we will pay you a minimum recovery of Five Hundred Dollars ($500.00), plus we will reimburse any reasonable expenses incurred by your attorney, if any, including fees reasonably accrued for investigating, preparing and pursuing the claim in arbitration. Although under some laws we may have a right to an award of attorneys’ fees and expenses if we prevail in arbitration, we agree that we will not seek such an award from you. You and your attorneys are not required to keep the results of the arbitration confidential. You agree to the entry of injunctive relief to stop such a lawsuit or to remove you as a participant in such a suit
Class Action Waiver. The arbitration provision contained in these Terms & Conditions does not constitute a waiver of any of your rights and remedies to pursue a claim individually and not as a class action in binding arbitration as provided above. This provision preventing you from bringing, joining or participating in class action lawsuits is an independent agreement.
Exceptions to Mandatory Arbitration. There are two narrow exceptions to mandatory arbitration. First, you may opt-out of the Arbitration/Dispute Resolution provision by providing written notice of your decision within thirty (30) days of the date that you first register on the RZU Website. To obtain our mailing address, contact us
Second, you may choose to pursue your dispute or claim in Small Claims Court rather than by arbitration but only if your dispute or claim qualifies for Small Claims Court in a location where jurisdiction and venue over both you and RZU is proper.
Other than these two exceptions, you must arbitrate any claims as provided above.
YOU ACKNOWLEDGE AND AGREE THAT, VIA YOUR ACCEPTANCE OF THESE DISPUTE RESOLUTION PROVISIONS, YOU WAIVE ANY RIGHT TO A JURY TRIAL, AS WELL AS YOUR RIGHT TO BRING, JOIN OR PARTICIPATE AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS ACTION SUIT OR MULTI-PARTY ARBITRATION BROUGHT AGAINST US, OUR MARKETING PARTNERS OR ANY SERVICE PROVIDER USED BY US TO PROVIDE THE SUBJECT SERVICE.
12. Limitation of Liability
WHEN PERMITTED BY LAW, WE AND OUR MARKETING PARTNERS AND PROVIDERS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF US, AND OUR MARKETING PARTNERS AND PROVIDERS, FOR ANY CLAIMS UNDER THESE TERMS & CONDITIONS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID TO US TO USE THE SITE AND THE SERVICES.
IN ALL CASES, WE AND OUR MARKETING PARTNERS AND PROVIDERS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
You agree to indemnify, hold harmless and defend us, our shareholders, directors, employees and agents from and against any action, cause, claim, damage, debt, demand or liability, including reasonable costs and attorney’s fees, asserted by any person or entity, arising out of or relating to: (a) these Terms & Conditions and/or any breach or alleged or threatened breach by you; (b) your use of the Site, Free Survey Links and/or other content, materials or services transmitted or received by you; (c) any unacceptable or objectionable use of the Site by you; or (d) any negligent or willful misconduct by you.
14. Integration and Conflicting Terms; Severability
Any provision of these Terms & Conditions which is determined by a court of competent jurisdiction to be unenforceable in any jurisdiction shall be severable from these Terms & Conditions in that jurisdiction without in any way invalidating the remaining provisions of these Terms & Conditions. The unenforceability of any provision in a given jurisdiction shall not make that provision unenforceable in any other jurisdiction.